We do not ask for any personal information if you are simply visiting our website. However, using some of our services requires providing certain personal information. In addition, to continuously study and improve our content and services, data is collected anonymously and in aggregate (for example, the number of visitors to certain pages or the use of features such as e-cards and “Tell a Friend”).

Some personal data, such as your name, address, and preferences, is collected when you register on our website or sign up for sponsorship. The information you provide allows us to deliver personalized content. For example, if you join our electronic sponsorship program, which is a way to regularly support all activities of SOS Children’s Villages in a particular city or village, you will receive updates and stories. Registration and subscription are entirely voluntary. Filling out optional fields is at your discretion.

Data such as credit card numbers or other payment information is collected to process donations. You decide whether to allow us to store these payment details for longer than necessary to process the donation. If you do, you will not need to re-enter all your details for future donations or sponsorship payments.

A cookie is a small data file sent from our web server to your browser and stored on your computer’s hard drive. SOS Children’s Villages uses information obtained from cookies to offer website visitors better and more personalized content and services. For example, we may use this information to determine which parts of our website you visit and how often. Information from cookies may also be combined with other data you provide for statistical purposes.

Please refer to your computer or software manual to understand in detail how cookies work on your device. It is possible to block cookies from being stored on your computer. However, please note that blocking cookies may affect the functionality of websites. Any changes to our cookie policy will be published on our homepage and in the updated version of this privacy statement.

Collected personal data is not shared, distributed, rented, or sold to companies or organizations that are not part of the organizational structure of SOS Children’s Villages. If administrative services from third parties are required, such as processing credit card payments, such services are provided on the condition that all personal information is treated confidentially and used solely for the purposes of SOS Children’s Villages.

SOS Children’s Villages may disclose personal information if required by law or another regulatory authority. This also applies if there is reasonable suspicion of improper use or interference with our website. In such cases, we reserve the right to disclose personal information at our discretion or as required by legal or regulatory authorities.

Aggregated, statistical, and other non-personal information, such as the number of visitors to our website and their use of certain features or services, may be shared with third parties working with us, for example, to promote our website.